Flint Builders construction's customer story
Eliminate Manual Entry & Streamline Waiver Process With GCPay
Award-winning Flint Builders is a commercial general contractor that focuses on education and healthcare industries. Their innovative “master builder” approach to design and construction is the hallmark of the firm, pulling in all the project resources up front during design when key decisions are made to achieve the best results.
About 3 years ago, Flint Builders decided to eliminate a lot of the manual back and forth and simplify their pay app process by moving to GCPay.
We learned from Sandra Bergst, Flint’s Senior Project Coordinator, that they quickly got going with the onboarding process, which went well. The GCPay team was very helpful in getting 3 of Flint’s existing jobs set up properly in the system.
Sandra says, “It was very much appreciated because they could do it so much faster than if we had to do it ourselves.” And the process of establishing integration with Vista went well too. “Now, once a contract is signed by the sub, we set up the project in GCPay and link it with Vista. I can do the whole process in less than a minute, so it’s fast!”
Sandra Bergst
Senior Project Coordinator
Company Info
Founded in 2013
Headquarted in Roseville, California
Streamline Lien Waivers
With around 60 subs working on an average project, GCPay has significantly streamlined the amount of time and manual effort Sandra spends tracking subs, tiered subs, and supplier billing.
Prior to GCPay, this was done through Excel spreadsheets with hyperlinks to lien waivers that had been emailed to them.
“I’m in GCPay every day! It saves me a lot of time – specifically on lien waivers. It’s nice to go to a project, click on the lien waiver tab, and see everything you need to review and approve. And, the compliance tab is fabulous for me and our project engineers so they can easily see what’s needed from our subs.”
GCPay + Viewpoint Vista
GCPay and Viewpoint have been integration partners since 2012. This partnership allows for information within Vista relating to subcontracts, change orders, and compliance to sync automatically with GCPay. The integration ensures subcontractor invoices and change orders are detailed properly and processed accordingly, plus eliminates the need to enter contract and invoice data twice.
Most Subs Already Use GCPay
Sandra adds, “It seems a lot of our subs are using GCPay. When I go to add a subcontractor that we haven’t used before, 9 times out of 10, they’re already in the system!”
Since so many of Flint’s subs are set up in the system, the team found it’s usually an easy transition for them because they already know the benefits of GCPay.
Support Enhances the Experience
When it comes to Sandra’s support experience with GCPay, she raves, “I’ve never had to wait longer than 30 seconds to talk to somebody. And, I can’t say that about any other support I’ve worked with in my entire life. Especially when it comes to billing and things like this, you don’t have necessarily the time to wait. So, I think GCPay’s support is number 1!”
User-Friendly Software
To summarize her experience with GCPay, Sandra says, “It’s a great program. It’s affordable. The support is fabulous. Our subs like it. There is really nothing not to like about GCPay. It’s probably one. ofthe most user-friendly programs I’ve ever used!”
